Heather Allen
Business Owner

I began working at The Treatment Rooms in 2014 in the role of Front of House. I would enjoy my days welcoming clients and recommending treatments and products and ensuring that the day-to-day running of the salon was as smooth as possible for clients and therapists alike!

As The Treatment Rooms expanded and the founder, Hayley Borthwick, had established her second business, HiBrow Cosmetic Clinic, The Treatment Rooms needed a new owner and someone that could be dedicated to uphold the salon's reputation and take it forward. So, in 2018 I decided to take the reins and have never looked back!



It's no secret that I am not a trained therapist! Shocking! After years in retail management and being from a customer service background, I am always looking at how we can make the best environment for the client. I am passionate about the little touches and the attention to detail that are unique to The Treatment Rooms. I want every client to feel they have had a spa experience whether they have been just for an eyebrow shape or one of our indulgent massage treatments.

When I'm not working I am the proud owner of two sons and we love to explore the countryside or escape to the Peak District. A good early morning hike and then home for a Sunday Lunch is my absolute favourite. I love cooking a leg of lamb and sharing a bottle of red (with the lamb!) 


Superstar Therapist

Superstar therapist qualified in all treatments with over 5 years experience working in salons or spas.

Specialist treatments 

  • Advanced Massage Treatments

  • Intimate Waxing

  • Dermaplaning and Alumier MD Clinical Facials

  • Decléor Facial treatments


I have worked in salons since I was 15 years old as a Saturday Girl and then undertaking my NVQ 2 and 3 qualifications in Beauty Therapy. As I have gained experience I have also done extra qualifications in eyelash extensions, advanced massage techniques and advanced skin treatments to broaden my horizons and knowledge.


I love holistic treatments such as massage and facials. The feeling of your clients being zen afterwards is the best feeling and to also know that I will have relieved them from any discomfort to help them. It's why I became a therapist! I enjoy discussing skin concerns and problems with the client to advise treatments and products that will really benefit them.

In my spare time I love being with my friends and family - going out and making memories. I also love to collect crystals and understanding their powers. We have also added these to some of our treatments and I love to pass on these to my clients to help them meditate or focus their mind. 


On a Saturday I do like a Pink G&T too!

Superstar Therapist

Superstar therapist qualified in all treatments with over 5 years experience working in salons or spas.

Specialist treatments 

  • Advanced Massage

  • Classic, Hybrid & Volume Lash extensions

  • Alumier MD Clinical Facials​

  • Decléor Facial treatments

I first started my career in beauty training Champneys college where I achieved Level 2, 3 and 4 in Beauty Therapy as well as my CIDESCO Post-Graduate Beauty qualification. I then went to work at Champneys Spring Spa and completed additional courses in eyelash extensions.




After travelling around Asia and Australia I started working in a salon in Australia for 6months which was an amazing experience. 


I love doing nails and holistic treatments as well as many other beauty treatments, including the advanced Alumier MD Clinical Peels which we have recently trained in. 


In my spare time I love to travel as much as possible, practice my nails art and spend time with my friends and family!


Superstar Therapist

Superstar therapist qualified in all treatments with over 5 years experience working in salons or spas.

Specialist treatments ​​

  • Advanced Massage including Deep Tissue and Pregnancy treatments

I started my beauty journey in 2017, completing both my NVQ Level 2 and 3 in Beauty Therapy. I have worked in Spas for the last 4 years and have gone on to do additional training in Lash Lifts and advanced massage and facial techniques. 


 I am passionate when it comes to my work and absolutely love all aspects of beauty, I particularly enjoy performing relaxing massages and facials to help my clients switch off from everyday stresses. I also love doing manicures and pedicures, seeing the transformations and seeing my clients happy is so rewarding. 


When I’m not working I love reading, going to Pilates and travelling to new places to explore.

Shining Star Therapist
  • Fully qualified NVQ level 2 and 3 Beauty Therapy

  • Joined The Treatment Rooms as a Junior in 2018

  • Advanced treatments include lash extensions and dermaplaning facials

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